B2B Services

Uniforms are collected from the pharmaceutical facility on a pre-agreed schedule.

A collection transfer form is signed by both parties noting the garment count and any visible condition issues.

Garments are transported in sealed, clean laundry bags to prevent cross-contamination in transit.

On arrival at The Orchid Laundry, garments are sorted batch-wise by uniform type, fabric, and colour.

Each garment is individually inspected for stains, damage (tears, snags, broken fastenings), and colour-bleed risk.

Pockets are checked and cleared. Any items found are bagged and reported to the client.

Garments with pre-existing damage are flagged and a damage notification is issued before processing.

Stained areas — cuffs, collars, and any soiled zones — are individually treated with appropriate spotting solutions.

Stubborn stains (oil, biological matter, chemical residues, ink) receive targeted pre-treatment using enzyme-based solutions.

Chemical compatibility is verified against the garment fabric before any agent is applied.

Garments are washed in high-efficiency commercial machines using the correct water temperature, detergent type, and wash cycle for each fabric.

Pharmaceutical uniforms are washed in dedicated machines, separate from all non-pharmaceutical laundry, to prevent cross-contamination.

Detergents are pharmaceutical-grade, skin-safe, and pH-balanced.

Washed garments are dried in temperature-controlled anti-bacterial drying chambers.

Drying parameters are set per fabric type to prevent shrinkage, fading, or loss of garment shape.

No open-air or shared-rack drying is used for pharmaceutical uniforms.

Garments are steam-pressed using high-pressure steam irons with Teflon-coated plates for a crisp, wrinkle-free finish.

Delicate fabrics are finished under precision temperature control to preserve fabric integrity.

Garments are folded or hung as per the client's specified preference.

Every garment goes through a structured three-stage quality inspection before packaging.

Any garment that fails QC at any stage is returned for re-processing before dispatch.

Passed garments are packaged in hygienic, sealed packaging and returned to the client on the agreed schedule.

A delivery confirmation is signed by the client representative upon receipt.